Quick Facebook Chat is meant to help you build the exceptional customer support. This article will help you understand how to optimize all the app’s features as well as obtain their benefits efficiently. It should take less than a few minutes to read thoroughly.
You can learn how to set up all the features of the app by following this simple guide:
How to activate Quick Facebook Chat:
Connect your Facebook page to Quick Facebook Chat:
Click here to log in to the app’s dashboard. First, you need to connect your Facebook page with the app.
If you have already connected your Facebook page, you can skip this step.
Then you choose one Facebook page of yours (if you have more than 1 pages) to connect with Quick Facebook Chat. After you successfully connect your page, a dashboard like this will show up:
For those who have already connected their Facebook page, you can go to App’s Dashboard and choose Design Widget to start the setup:
Now, you can start customizing the app.
How to set up Quick Facebook Chat
Before you do any setup, you can choose to turn on the app on either desktop, or mobile, or both by:
This step allows you to customize the app widget on your storefront. Live Facebook Chat will be displayed as follows:
Next, you can edit Design and Custom messages. Their changes will be shown on the Preview
Design lets you customize the image, icon, text and color of chat button
Custom messages lets you customize the content displayed when your customers click the chat button, widget position, language and position.
That's it! Quick Facebook Chat is now ready to connect you to your customers via Facebook inbox.
To help you better visualize the app’s functions on your storefront, please visit the Quick Facebook Chat’ Demo Store.
Set up now so your customer can enjoy the exceptional customer support.