+1 (650) 666-0985
New support ticket
Enter your search term here...
Explore How-To's and learn best practices from our knowledge base.
Sales Pop - Getting started
How does Sales Pop work?
How to create custom notifications with Sales Pop?
How to translate Sales Pop?
How should I display notifications?
How to delete a notification in Sales Pop?
See all 8 articles
Sales Pop - Frequently Asked Questions
How to change the interval time in Sales Pop?
How to hide a customer's name on Sales Pop notification?
Why don't I see Sales Pop notifications?
How to enable Sales Pop pop-ups on checkout page?
How to stop Sales Pop app from syncing a specific product?
See all 8 articles
Sales Pop - Optimizing
Boost Sales - Getting started
How does Boost Sales work?
How to create a custom up-sell offer with Boost Sales app?
How to create a custom cross-sell offer with Boost Sales app?
How to change the way cross-sell offers display?
How does Last step Up-sell work and how to create it?
See all 11 articles
Boost Sales - Frequently Asked Questions
Why I don't see my Up-sell offers show up?
Why don't some bundles show discount price?
Why are there some strange offers showing up?
Why is the item of my up-sell offer added to cart twice?
Why does my "Add to cart" button change to "Replace"?
See all 6 articles
Boost Sales - Optimizing
How using both Checkout Boost and Boost Sales apps helps to double your revenue?
How to hide products from Smart Up-sell/Smart cross-sell offers?
How to create a BOGO offer with Boost Sales?
How to redeem/apply Beeketing coupon code
Checkout Boost - Getting started
How does Checkout Boost app work?
Understanding Checkout Boost statistics dashboard
Understanding all types of Checkout Boost offers
How to create an offer with Checkout Boost?
Instruction to finish Checkout Boost app installation
See all 14 articles
Checkout Boost - Frequently Asked Questions
My theme does not have a cart page, how should I show the Checkout Boost pop-ups?
Why is the Checkout Boost coupon code shown even though I cancelled the Twitter share?
Why doesn't my Checkout Boost offer show up?
Checkout Boost - Optimizing
Suggested messages for your Checkout Boost offers
How to use both Checkout Boost and Boost Sales apps to double your revenue?
How to enable Checkout Boost pop-ups on checkout page?
Personalized Recommendation - Getting started
How does Personalized Recommendations app work?
How to design the look of recommendation widgets (old version)?
How to customize the position of Personalized Recommendation widgets (old version)?
How to design the look of Personalized Recommendation widgets (new version)?
How to customize the position of Personalized Recommendation widgets (new version)?
Personalized Recommendation - Frequently Asked Questions
Why don't my Personalized Recommendation widgets work on mobile?
Personalized Recomendation - Optimizing
How to hide products from recommendations in Personalized Recommendation?
Mailbot - Getting started
How does Mailbot work?
Understanding Mailbot dashboard
How to configure Mailbot Automation Campaigns
Automation Campaign: Happy Email
Automation Campaign: Cart Abandonment
See all 22 articles
Mailbot - Frequently Asked Questions
Mailbot - Optimizing
How to feature specific products on a campaign?
How to send email to customers based on a specific product?
How to segment customers who subscribe emails from Better Coupon Box in MailBot
How to create a segment of unsubscribers?
Why should you verify your sending domains to use Mailbot?
See all 7 articles
Countdown Cart - Getting started
How to use Countdown Cart app?
How does Countdown Cart work?
How to customize the position of Countdown Cart widgets?
How to show Countdown Cart's widgets (Countdown Timer and Stock Countdown) on specific product pages?
How to add Countdown Cart to homepage?
See all 6 articles
Countdown Cart - Frequently Asked Questions
How to show Countdown Timer and Stock Countdown on specific product pages?
How to change the duration on the Countdown Timer?
How to translate Countdown Cart?
How to turn off Social Proof in Countdown Cart?
How to properly test Countdown Cart app?
See all 8 articles
Happy Email - Getting started
How does Happy Email app work?
How to set up Happy Email?
Why does my email address in Happy Email and Mailbot need to be non-personal?
How to add an image to my Happy Email?
How to add "Best-sellers" or "You may also like" into emails sent by Happy Email
Happy Email - Frequently Asked Questions
Why does my Happy Emails automatically turn off?
Happy Email - Optimizing
How can I test Happy Email?
Better Coupon Box
Better Coupon Box - Getting started
How to turn off the 'Get Discount' button from Better Coupon Box app?
Where can I find the emails collected by Better Coupon Box app?
How to connect Better Coupon Box with Mailchimp?
How to create a coupon box in Better Coupon Box app?
Better Coupon Box - Frequently Asked Questions
Facebook icon not showing up on Better Coupon Box or Quick Facebook Chat not popping out
Why you don't see Facebook Like Button show up?
Why the coupon box does not show up?
How Better Coupon Box detects New Visitor and Returning visitor?
Why don't you see Better Coupon Box show as a popup on mobile?
Better Coupon Box - Optimizing
How to add a Hyperlink or customize text on Better Coupon Box?
How to show coupon code without social follows/email subscription
How to change the position of "Get discount" button.
Quick Facebook Chat
Quick Facebook Chat - Getting started
How does Quick Facebook Chat work?
How to connect your store and your Facebook page using Quick Facebook Chat?
How to use Quick Facebook Chat app?
Quick Facebook Chat - Frequently Asked Questions
Why don't you see Quick Facebook Chat app show up correctly?
How to fix the blank box chat problem?
Quick Facebook Chat - Optimizing
How to add business hours to my Facebook Page?
How to change the language of Quick Facebook Chat?
How to manage the new messages sent through Quick Facebook Chat?
Mobile Converter - Getting started
How to use Mobile Converter?
How does Mobile Converter work?
How to add Mobile Converter to your homepage?
Mobile Converter - Frequently Asked Questions
How to properly test Mobile Converter?
How to translate Mobile Converter?
Which eCommerce platforms does Mobile Converter work with?
How to remove the 'by Beeketing' trademark in Mobile Converter?
Recover Cart Pusher
Recover Cart Pusher - Getting started
How does Recover Cart Pusher work and How to use it?
Insightful - Getting Started
How to set up Insightful app and how it works
Understand statistics in the app dashboard
How Heatmaps works and How to use
03 Type of Heatmaps
How User Recordings works and How to use
See all 11 articles
Insightful - Troubleshooting
How can I delete Insight app code on my theme?
Happy Messenger - Getting started
How Happy Messenger works and How to use the app
How to change the position of Happy Messenger permission box on your store
How to check out on the Happy Messenger demo store to receive a demo message
Happy Messenger - Frequently Asked Questions
How can I delete Happy Messenger app code on my theme after uninstalling the app?
Calbot - Getting started
How to edit Shopify store's currency format on installation and uninstallation of Calbot app
Calbot - Troubleshooting
How can I delete Liquid codes from my Shopify store after uninstalling Calbot?
Why are the prices not converted during the checkout?
General Data Protection Regulation (GDPR)
Beeketing and General Data Protection Regulation (GDPR)
Shopify Partner Program Agreement and Acceptable Use Policy
Product & Service Policies
Refund policies at Beeketing
Beeketing Apps Best Practices
Which Beeketing apps would be the best for my e-commerce store? (part 1)
Instruction for platforms
Can I create one-time coupon for each customer for Better Coupon Box app?
How to remove Liquid codes from my Shopify store after uninstalling a Beeketing app?
How do Beeketing scripts work? Do they slow down your site?
Instruction to finish Checkout Boost & Boost Sales app installation
How to create a discount code in Shopify?
How to install Beeketing plugin for WooCommerce stores?
Why should I migrate from Sales Pop plugin to Beeketing plugin?
Why does Beeketing need FTP access while supporting open source platforms?
Rules & Regulations To Get More Points
How to add Beeketing scripts into BigCommerce Blueprint themes?
[BigCommerce] How to hide product variants by Boost Sales & Checkout Boost from storefront
How to hide BK variants created by Boost Sales and Checkout Boost apps from your invoice (Blueprint theme)?
How to hide BK variants created by Boost Sales and Checkout Boost apps from your invoice (Stencil theme)?
How to Install Beeketing Extension into Magento 2 Stores?
What is the price of Beeketing for Magento extension?
How to upgrade Beeketing extension to the new version
How to use Beeketing apps for Weebly sites?
My Weebly site does not have the coupon feature. How can I use Better Coupon Box?
How to choose the desired product image for Boost Sales popups?
How to add selectable variants (options) to offer discounts by product in Boost Sales
How to add selectable variants (options) to offer free gifts in Checkout Boost
How to create discount code in Seoshop?
How to Install a Beeketing’s app on Lightspeed stores?
Non-supported & Custom-built Stores
Affiliate Program's Frequently Asked Questions
Scheduled Maintenance on October 22nd and 23rd
System update - From 12PM to 9PM (PST), Nov 22
Scheduled Maintenance on January 14th and 15th
Frequently Asked Questions
Why are my new settings on Beeketing apps not applied on my site?
Need help to increase your sales with Beeketing apps?
Submit a support ticket
Beeketing for Shopify
Beeketing for Woocommerce
Terms of Service
© Beeketing 2017. All rights reserved.