Install Mailbot to turn your visitors into revenue with personalized follow-up emails!

In order to create a segment based on a specific product, please follow this instruction:

Step 1: Go to Customers tab >> Manage Segment >> Create new segment

Step 2
Create a segment of customers who bought a specific product in your store. Kindly choose "Have performed event", attribute "Order Success" >> tick With data >> event Product >> Add the specific products to the list box

Create segment

Beside the event Product, you can freely choose among: product collection, product name and product tag. Moreover, the With frequency option can be chosen if you want to add an advanced rule: Customer has bought it n times.

Here is the instruction to manage customer segments in Mailbot. Don't hesitate to contact us at if you need further assistance.