If you have add your Facebook into the popup setting but the Like button does not show, it might be one of these reasons:

- Your Facebook page has been set with restrictions and it is not a public page.

- You entered the wrong link on the app setting.

Case 1:  Your Facebook page has been set with restrictions and it is not a public page.  

We’re talking about Facebook Business Pages, not personal profiles. If you’re not sure if your Facebook page is viewable to the general public, then give it this quick test:  Go to Facebook >> check to see if you logged in, and if so just click on the drop-down menu next to “Home” on the right-hand side, scroll down and click logout >> Log out of Facebook. You may want to clear your cache (on your browser) as well.


Lout out of your Facebook page


Now enter in your Facebook URL, and when it pulls up your page do you see the generic Facebook page asking you to sign up or login? Or, do you actually see your page, but it has an option to log in on top?  Below are two images. The first one shows a public page, while the second one shows a restricted page. 

Public page

Restricted page

If your page has restrictions, then the user will need to be logged in to view your page. To adjust Facebook Settings: Log in to Facebook >> Go to your page  >> Click “Settings” >> Click “General” on the left-hand side.

  • “Country Restrictions”: If you have a restriction your page will not be public. Someone must be logged in, in order to view your page. 
  • “Age Restriction”: If you have a restriction your page will not be public. Someone must be logged in, in order to view your page. If your page is for a bar is alcohol-related you must choose “alcohol restriction” which means your page will not be public. If you don’t go with its proper restriction you put your page and your business at risk for not being compliant. Bummer, we know! 
  • “Page Moderation”: If there is anything written in that box, your page will not be public. Someone must be logged in, in order to view your page. 
  • “Profanity Filter”: If you have selected an option other than “Turn off” your page will not be public. Someone must be logged in, in order to view your page. 


Those are the 4 reasons that your Facebook page would require someone to log in in order to see your page. 

Case 2: You entered the wrong link on the app setting

Please note that you only need to add your Facebook Username or Twitter/Instagram Handle, not the whole link. If you add the wrong link, the Like button may not show.

Social Network

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